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Thursday, June 10, 2010

Mcdonalds Recall- Shrek Forever After Glassware Recall


Shrek Forever After™Glassware Recall

In collaboration with the Consumer Product Safety Commission (CPSC), and as a precautionary measure, McDonald’s USA has issued a voluntary product recall of the four Shrek Forever After™ promotional pieces of glassware recently offered in U.S. restaurants.  It's important to know that the CPSC has said the glassware is not toxic.  However, we’re requesting customers stop using the glassware and return them to any U.S. McDonald’s restaurant beginning June 9.  Previous McDonald’s promotional glassware and Happy Meal toys are not involved in the recall.
 
To be clear, the glassware was evaluated by an independent third-party laboratory which is accredited by the CPSC, and determined to be in compliance with all applicable federal and state requirements at the time of manufacture and distribution.  However, in light of the CPSC’s evolving assessment of standards for cadmium in consumer products, McDonald’s determined in an abundance of caution that a voluntary recall of the Shrek Forever After™ glassware is appropriate. 
 
As always, the safety and well-being of our customers is a top priority and would never be knowingly compromised. McDonald’s safety standards are among the highest in the industry and we have a strong track record. McDonald’s has a longstanding, cooperative relationship with the CPSC, and we continue to follow their lead as testing protocols and new scientific information becomes available.

Instructions for Returning Shrek Forever After™ Glassware

Beginning Wednesday, June 9th, customers can return their glassware to any McDonald’s restaurant and receive a refund.  Returns will only be accepted inside the restaurant.  Customers will be instructed by a manager to sign a refund slip and will be refunded $3 for each glass returned.  No receipt is necessary.

Frequently Asked Questions

  1. How do I return my Shrek Forever After™ glassware?
  1. Why is McDonald’s doing this recall?
  1. Is the glassware unsafe?
  1. Didn’t McDonald’s test the glassware?
  1. What about my Shrek 2007 glassware and my Coke® glassware?
  1. Have there been any reports of illness or injury?
  1. Are your Happy Meal toys affected by this recall?
  1. What is cadmium?
  1. How much cadmium is in the glassware?
  1. Is there any danger if I keep my glassware?
  1. My child has been using the glassware for the last two weeks. Is the glassware toxic?
  1. Where was the glassware manufactured?